Hospitality

Salons

Built for hair, makeup and nail salons

You own the chair, the colour bar, and the diary. Bookings ping in from Instagram, walk-ins drift through the door, and a regular's formula is still scrawled in a notebook on the trolley. Nunik Co. builds the salon booking automation and CRM that holds the whole floor: stylist-specific availability, SMS confirmations, client history, and loyalty in one calm system.

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The floor on a Saturday

Three stylists, two chairs free, one notebook of formulas

The phone rings during a balayage rinse. A regular wants Thursday with Priya for a root retouch, the same colour as last time. You wipe your gloves, flick through the notebook, and hope the page is still legible.

Meanwhile a DM asks if there's a slot for nails and a brow tint together, two services, two technicians, one client. The walk-in waiting on the couch has been there twenty minutes. Someone just cancelled their 3pm and the chair will sit empty unless you can fill it in the next hour.

No-shows quietly cost you a day's takings every week. The loyalty card system lives in a tin near the register, and half the regulars have lost theirs. Allergy notes, preferred therapist, the exact shade of toner, all of it sits in your head or in scattered notes that nobody else can read.

You do not need a generic booking app bolted onto a generic website. You need one system that knows your stylists, your services, your clients, and your floor.

What we build

Salon booking automation and CRM, built around your chairs

We design and build the public salon site, the booking flow, and the CRM that holds every client record. One system, your branding, your services, your stylists. Yukti, our automation engine, handles confirmations, reminders, waitlist fills, and loyalty in the background so you can stay on the floor.

Core build for salons

+Online booking with stylist, service, and add-on selection
+Stylist-specific availability, breaks, and service durations
+SMS confirmation and reminder flow to reduce no-shows
+Client profiles with colour formulas, allergies, and preferences
+Photo records per visit, attached to the client file
+Waitlist that auto-offers cancelled slots to nearby clients
+Loyalty stamps tracked per client, redeemable in-store
+Walk-in capture form on a tablet at the front desk
+Deposit or card-hold option for high-value bookings
+Stylist dashboard with daily run-sheet and client notes
+Owner dashboard for revenue, retention, and chair utilisation
+Instagram and Google Business booking link integration

Recurring care

We build it once, then hold it on a monthly retainer. That means hosting, security, backups, SMS credits monitoring, and ongoing changes as your services, pricing, or team shift. New stylist joining? We add them. Adding lash extensions to the menu? We wire it in. You stay focused on the chair, we stay on the system. No agency tickets, no platform lock-in, no surprise invoices.

How it runs day to day

A quieter floor, a fuller diary

Monday morning, the run-sheet is already on each stylist's tablet. Priya sees her 9am is a regular with a known formula, allergy flagged, last photo from six weeks ago attached. She walks in knowing the brief before the client sits down.

A client books a cut and colour with Aanya on the website at 11pm. The system checks Aanya's roster, blocks the right duration for the service combo, and sends an SMS confirmation. Two days before the appointment, a reminder goes out with a one-tap reschedule link.

When a 3pm cancels, Yukti pings the waitlist. The first client to accept gets the slot, an SMS confirms, the chair stays earning. At checkout, the loyalty stamp lands on the client's profile automatically, and a photo of the finished colour is saved to their file for next visit.

At the end of the week you open the owner dashboard. You can see which stylists are running full, which services are growing, which clients have not been in for ninety days, and which no-show rate has dropped since SMS confirmations went live. The notebook stays in the drawer. The floor runs on the system.

Common questions

Before you brief us.

Can clients book a specific stylist, or just a service?

Both. The booking flow lets a client pick a service first, then choose any available stylist or request a specific one. Each stylist has their own roster, service list, and pricing if you want tiered pricing for senior versus junior staff. Regulars can save a preferred therapist on their profile so the system defaults to that stylist on future bookings. If their preferred stylist is unavailable, the system offers the next closest slot with someone else, so the client is not lost to a competitor.

How does the SMS confirmation actually reduce no-shows?

Three touches do the heavy lifting. An instant SMS confirms the booking the moment it is made. A reminder goes out the day before with a one-tap reschedule link, so clients who realise they cannot make it cancel early instead of ghosting. A morning-of nudge lands a few hours before the appointment. For high-value services like full colour or extensions, you can require a deposit or card hold at booking, which we wire into the flow. The combination shifts behaviour, and you see the no-show rate in the owner dashboard.

Where do colour formulas, allergy notes, and photos live?

On the client profile, in your CRM. Every client has a record with contact details, full booking history, colour formulas (free-text or structured fields), allergy and sensitivity flags, preferred therapist, and a photo gallery from past visits. Stylists pull this up on their tablet before the client sits down. Notes are searchable, editable, and only visible to your team. The notebook on the trolley becomes a backup, not the source of truth.

What happens to my existing client list and bookings?

We migrate them. If your current records sit in a spreadsheet, a different booking tool, or paper diaries we work with, we bring the contacts, history, and any notes into the new CRM during build. Existing future bookings are imported so nothing is lost on launch day. We also set up the SMS sender ID, Google Business booking link, and Instagram action button so the new system is the one clients reach. You keep ownership of all client data.

What does the monthly retainer cover for a salon?

Hosting, security, daily backups, SMS gateway monitoring, software updates, and ongoing changes. That includes adding new services, adjusting pricing, onboarding new stylists, seasonal promo banners, loyalty rule tweaks, and any new automations you want as the salon grows. If something breaks, we fix it. If you want to add a gift card feature next quarter, we scope and build it. The retainer is the reason the system stays alive instead of going stale six months after launch.

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Fifteen minutes. We scope the right first move. No pitch deck.

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