Automotive

Mobile Scratch and Dent Repair

Built for mobile paintless dent and scratch repair

You run a mobile scratch and dent crew across the city. The work happens in driveways, office car parks, and dealership back lots. Your website should book the job, geo-route the technician, and chase the payment without you touching the phone. We build the site and the engine that runs it.

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The Reality on the Ground

Quoting from photos in the van between jobs

You finish a bonnet repair in Belconnen at 10:42. Your phone has nineteen unread messages. Six are photos of dents, two are insurance assessors, four are dealership service managers asking when you can swing past, and the rest are missed calls.

You eat a sandwich on the bonnet of your own ute and try to quote from a blurry photo of a rear quarter panel taken at night. You guess. Sometimes you guess high and lose the job. Sometimes you guess low and eat the cost.

The customer who booked Tuesday at nine never got a reminder. They forgot. You drove forty minutes to an empty driveway. Your second tech is sitting in traffic on the other side of town because nobody routed the jobs by postcode.

Payment for last week's three repairs is still outstanding. Two reviews never got asked for. The dealership wants a monthly summary of every job done on their lot and you have it spread across a notebook, a WhatsApp thread, and a tab on your phone.

What We Build

A booking site and a dispatch brain

We build the public site that takes the enquiry, captures usable photos, and turns them into a quote you can send in two taps. Behind it sits Yukti, our automation engine, handling the dispatch, the reminders, the payment chase, and the review ask. One build, one monthly hold.

Core build for mobile scratch and dent repair

+Structured photo booking flow with damage angle prompts
+Photo-based quote builder with saved repair templates
+Geo-located dispatch to the nearest available technician
+Calendar with travel buffers between postcode clusters
+SMS sequence at forty-eight hours, day-of, and on the way
+Payment links sent the moment a job is marked complete
+Insurance claim intake with assessor reference fields
+Review request triggered the day after job close
+Fleet and dealership portals with monthly job summaries
+Recurring booking flow for dealership lot work
+Customer record that survives across repeat jobs
+Owner dashboard showing the week at a glance

Recurring care

The retainer covers the engine running underneath. Hosting, security, the SMS gateway, the payment integration, the insurance form logic, the dispatch rules. When a new suburb opens up, we adjust the routing. When a dealership wants a custom report, we wire it in. When something breaks at 7am on a Saturday, we already saw the alert and we are on it. You repair the panels, we hold the system.

A Day on the Tools

From driveway photo to paid invoice

A woman in Tuggeranong scrapes a pillar in a shopping centre car park at lunch. She finds your site on her phone. The booking flow asks for three photos at specific angles, the vehicle make, and the postcode. The site quotes a range based on your saved templates and books the slot she picks.

The job lands in Yukti. The dispatcher logic sees your second tech is already finishing a bumper job two suburbs over and assigns it to him for tomorrow at 2pm. She gets a confirmation SMS. Forty-eight hours out, she gets a reminder. The morning of, another. When the tech leaves his previous job, an on-the-way message goes out with a live arrival window.

He arrives, does the repair, marks the job complete in the app. A payment link goes to her phone before he has packed up the kit. She pays on the spot. The next morning she gets a review request with a one-tap link to Google.

The dealership work runs the same engine on a different track. Lot jobs get logged against the dealer account, photos and invoice numbers attached, and a monthly summary lands in the service manager's inbox on the first of the month. You see the whole week on one dashboard, colour coded by status, sorted by suburb.

Common questions

Before you brief us.

Can the photo flow really produce a quote my customer trusts?

It produces a quote range, not a fixed number, and that is what builds trust. We set up the booking flow to ask for the angles you actually need: straight on, raked, and close. The system matches the damage size and panel to your saved repair templates and returns a range like two hundred and fifty to three hundred and twenty dollars. You confirm the final price when you see the panel in person. Customers prefer a clear range over a vague 'we'll let you know' reply.

How does the dispatch decide which technician gets the job?

It looks at three things: postcode proximity to the next available slot, the technician's current job stack, and the repair type if your team has specialisations. If your panel guy is finishing in Gungahlin and the new job is in Belconnen, it offers him that slot before routing it across town. You can override any assignment with a tap. The rules are yours, we just wire them in.

What happens with insurance claim jobs?

The booking flow has a separate path when the customer ticks 'insurance claim'. It collects the assessor reference, the insurer, the claim number, and any approved scope of work. The job runs through the same dispatch and reminder system, but invoicing routes to the insurer rather than a payment link to the customer. We can pre-fill the templates for the insurers you work with most.

Can dealerships and fleet operators book recurring lot work?

Yes. Dealership accounts get a portal where their service manager can log multiple vehicles in one go, attach VINs and stock numbers, and pick a weekly or fortnightly slot. The system holds the recurring booking, dispatches your tech to the lot, and rolls up every job into a single monthly invoice with photo evidence per car. It scales with the size of the dealership.

Who owns the customer data and the website?

You do. The domain, the customer records, the photos, the job history, all of it sits in your account. The retainer covers us running and improving the system on your behalf. If you ever want to walk away, we hand over the keys and the database in a clean export. No lock-in clauses, no held data.

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Fifteen minutes. We scope the right first move. No pitch deck.

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The Engine